Nathan Lustig

The Superbowl, Chilean Style

As soon as I moved out of the country, Wisconsin went to the Rose Bowl and the Packers went to the Superbowl.  I watched the end of the season on my computer on the free streaming websites (which the US government just shut down) and then watched the the NFC Championship game at an American bar close to my apartment.  It’s strange being in a place where you’re one of the only people who cares about the sport.  I’m used to it though, after watching the Champions League and other international soccer in the United States.

It’s been fun to share American Football with people who normally wouldn’t watch.  Jesse and I watched the the Packers/Patriots regular season game with one of our friends from Portugal, who left saying “I would love to try that game.”  We watched the NFC Championship game with friends from Chile, Israel, Portugal, Ireland and the US.  There were hardly any Packers fans and a few Bears fans, which led to a fun atmosphere.  After the Packers won, I led our group in a Go Pack Go chant, which some of my friends changed to “Go Back Home” to some of the Bears fans.

I’m heading over to the bar in about 30 minutes to watch the game with friends from Chile, Israel, Germany, China and the US.  It’s 85 and sunny, which isn’t quite Superbowl weather, but I’m excited.  Although I had to walk over to the mall to get a green shirt, I can’t wait for the game.  I’m predicting 34-24 Packers.

Build Madison: Madison’s Create-a-thon

The first annual Build Madison community create-a-thon is being held this weekend at Sector67.  Build Madison is a 24-hour event open to anyone in Madison with ideas, skills and the desire to create something over a weekend.  Everyone gets together at Sector67 at 11am on Saturday to brainstorm ideas and form teams.  After the pitch session, teams have until 11am Sunday when teams present the projects they’ve created in the previous 24 hours.  Next, the top projects win prizes and every team receives information and resources on how to take their newly created product to market as quickly as possible.

Back in November, Capital Entrepreneurs members Steve Faulkner, Michael Fenchel, Dan Gordon and Heidi Allstop attended the Defrag Conference in Denver, Colorado scholarships as part of a Kaufman Foundation grant.  “We first conceived of the idea last fall while hearing about similar events at Defrag,” Faulkner tells me.  “We thought, the Madison community had so many talented and unique individuals, why not get them all together for a weekend and see what comes out?”

When they got back, Faulkner and Fenchel teamed up with Chris Meyer of Sector67 and Forrest Woolworth of PerbBlue.  Meyer volunteered his space to host the event and the community quickly lined up behind the event.  Companies including Google, Sony, Supranet, PerBlue, Murfie and organizations like Capital Entrepreneurs have thrown their support, resources and expertise to make Build Madison a reality.

“Build Madison is designed to foster collaboration between people with a variety of skill sets that may never otherwise work together, yielding innovation as well as strengthening ties in Madison’s professional community,” said Fenchel.

Build Madison is part of a larger entrepreneurial renaissance in Madison.  Along with August’s Forward Technology Festival, the Burrill Business Plan Competition, Capital Entrepreneurs, High Tech Happy Hour and Sector67, Madison’s entrepreneurial scene is beginning to boom.  “The entrepreneurial energy in Madison is on the rise,” said Forrest Woolworth.

With over 70 Madisonians planning to attend, I think Faulkner sums it up best, “I think the community has been waiting for something like this.”

Chile at Ten Weeks

I’ve been in Santiago, Chile for about two and a half months now and have gotten pretty used to living here.  I really like it here.  The people are nice, the weather is amazing (especially if you compare it to the snowpocalypse in Wisconsin this week) and I’m making great friends in the Startup Chile program.  I had always wanted to live in another country, but couldn’t study abroad because of my previous business.  I’ve been meaning to write more about my experiences here, but nothing has been worthy of a full blog post.  Jesse wrote up a grab bag of his reflections on life in Chile and inspired me to stop being lazy and write it all down.

Why are you here and do you like it?

Most Chileans are confused by why I am here.  They always ask the question almost disbelievingly, especially when I meet them for the first time.  I feel dumb when I answer by saying, “we were working on our startup for about a year and a half an we saw the article in forbes and tech crunch and decided to apply.  it’s really cold in Wisconsin and we wanted to avoid the winter and we wanted to live in another country and the money was the push we needed.”

And yes, I honestly do like it here.  Many Chileans don’t seem to believe me and they ask what I like.  I say that the people are nice, the mountains are beautiful, I live being close to the beach and not being in winter, but again, I feel like they expect more.  It’s especially bad when I’m doing this in Spanish because I think people think I’m saying basic things because I don’t speak much, but in reality I say the same things in English.

Food and Wine

Restaurant food is expensive and most doesn’t seem to be a great value for money.  I am used to spicy, flavorful meals with lots of salad and veggies, but the typical Chilean lunch is meat and potatoes, with hardly any spices, if any.  Peruvian restaurants are a better deal because the food is better and spicier.  Chileans make great sandwiches though and if you like to cook, you’re in luck.  Produce is incredibly cheap, fresh and good.

I’m not sure why Chilean food is bland, but it’s clear that most Chileans don’t like spicy food.  I’ve heard speculation that it’s because Chile is very strict about food imports, so they don’t get all of the spices, but if you’re thinking spicy food, you’re not gonna find much.

On the other hand, wine is great here.  If you spend $10, you’ll get something really good.  If you spend $20, which is hard to do, you’ll get something exceptional.  I’ll miss cheap, good wine in the US.

Cost of Living

The general rule is that services cost way less than the US and goods cost more, sometimes way more.  Taxis are cheap, electronics expensive.  People’s time costs less here, but imports seem expensive.  Housing is about on par with Madison, which is cheap by US big city standards, but not overall cheap.

Physical Interaction

When you meet a woman you kiss her on the cheek, no matter if it’s a business situation.  I kiss my banker on the cheek when we have a meeting the same as one of my friends.  I do the same when I leave.  Men who are friends do a handshake/hug type thing.  It was hard to get used to and it’s still weird when you meet another American, because it’s hard to decide whether to do the kiss on the cheek/hug or just shake hands like we were in the US.  It’s a nice change from the states.

Walking in Crowds

The area around our office is really busy.  There’s lots of people walking fast on pedestrian only streets.  In the US, you walk on the right and if someone is walking toward you, you’ll both go right.  In the UK, it’s the opposite, you go left.  Here, there’s no rule.  You just walk forward and play a game of chicken.  There’s no rhyme or reason.  I think they should send athletes here to practice their quick cuts.

Santiago is an Orderly City

After walking around the centro with no rhyme or reason, it’s strange that the rest of life in Santiago is extremely orderly.  It’s completely normal to see 50-100 people waiting in a perfectly calm line to get on the bus at rush hour.  During rush hour, the metro is hot and crowded, but you never see any pushing and shoving.  People seem to go the extra mile to be courteous.

Classism

Chileans of different classes don’t mix much.  The rich live in Vitacura, Las Condes and Providencia, with the middle in the surrounding areas and the poor to the south and to the west.  It seems to me that people in the upper classes are generally more worried about image, whereas the middle class seems more open.  It’s sort of like the LA mentality vs. the Chicago mentality.  Many seem to look down on those lower than themselves.

There is a Chilean word “flaite” which basically means “white trash.”  It can mean anything from low class, to dangerous, to criminal or just crappy.  I’ve heard Chileans of all social classes that I’ve met describe someone or some location as flaite, but it’s all in the eye of the beholder.  Here’s an example.

When we first got here, we didn’t know anything, so we just went out and had fun.  I’ll call it Club A.  After meeting Chileans who were our age, they told us that Club A was “flaite” and they recommended new places (Club B).  We tried Club B and had fun.  Then we met some more Chileans in a higher social class and they told us Club B was flaite and that we should go to Club C.  We tried Club C, had fun and then and the same thing happened, where we maxed out at Club D, which was only ok.

What I’m trying to say is that flaite is in the eye of the beholder and the higher the social class, the more isolated they become because they think more and more is trashy and not worthy of their presence.  I’ve seen the same in the rich in LA and NYC, but it seems to be more prevalent here, or we’re just exposed to the upper class more here than I’m used to.  As Americans/Europeans, we basically can do what we want and move between classes, but regular Chileans either can’t or won’t.

Another quick example: I told a Chilean that I buy food from street food stands.  He looked at me like I was crazy.  Another time I was talking to a young professional guy my age and someone in the higher social said “be careful of him” to mean “be careful, he’s lower class.”  It’s been a fairly common theme.

Credit Cards

There’s a monopoly on credit card processing and bank transfers called Redbank.  All banks have to be a part of it.  It makes accepting credit cards easy and I can transfer money to anyone in the country free of charge.  There’s no need for paypal here.  The downside is that the rates for everything else is super high.  Interest on credit cards can be as high as 45% and there’s financing available for just about everything.  I can even pay my grocery bill in payments if I use my credit card.  Credit card processing rates can be as high as 5%, compared with 1-2% in the US.

I wonder if Chile will suffer a crash once all of this credit with high interest comes due?

Another interesting fact: when I got my bank account, I got fingerprinted.  I bet this stops identity theft.

RUT is Public Info

The RUT is Chile’s national id number, sort of like our social security numbers.  The biggest difference is that you give it out everywhere.  Nobody hides it.  Instead of scanning a card at the grocery store to get discounts, you give them your RUT, out loud, in line.  Your RUT is on your ID card and you give it to your friends/business associates if they want to send you a bank transfer.  I’m guessing the fingerprinting prevents ID theft.

Prepaid Mobile Phones

The vast majority of phones are prepaid.  You can recharge everywhere; from girls in the metro or in the street, at kiosks, the ATM, online, everywhere.  Text messages are really expensive at about $.20 per message.  It’s cheaper to have a 2 minute conversation than send a text.

Air Travel is a Huge Deal

At the airport, entire families come to see the traveler through security.  Flash bulbs are popping from the time they are getting in line to get their ticket to the last time they leave view as they walk through customs.  It’s a reminder that air travel is still an incredible luxury for most of the people in the world, even in a well developed country like Chile.

There you have it, some random observations from living in Chile so far.  I really enjoy it and am glad I am here.  If I had to choose again, I would 100% make the same decision.

Looking for more high quality information about Chile from my experiences sine 2010? Check out my book Chile: The Expat’s Guide:

chile expat guide cover

How to Replicate Airplane Productivity: Or Why I Don’t Buy Wireless on Flights

I am incredibly productive on airplanes.  I read faster, write more and am more creative.  Some of the best ideas for Entrustet have come while I’ve been at 30,000 feet.  In early January, I took a flight from San Francisco to Atlanta on my way back to Chile.  During that 3.5 hour flight, I wrote my last five blog posts, read all of The Economist’s dense year end review and the last half of The Girl With the Dragon Tattoo.  (I don’t get that book at all, but that’s another blog post)

That’s 3,754 words written, 50+ Economist articles and about 250 pages of fiction.  It felt great and quality didn’t suffer.  Three of my last four blog posts are now in my five most trafficked posts of all time.  So first, how did it happen?

I’ve experienced similar spurts of productivity when on airplanes.  I’ve been able to attribute it to a few things:

1. You have nowhere to go and nothing to do.

There are no distractions.  No trash tv, no twitter, no facebook messages and emails to check.  There’s no phone calls and you can’t leave (unless you have a parachute).  It’s just you and your thoughts for the duration of the flight.

2. Traveling causes you to think

Getting out of your normal routine changes your perspective, even if you don’t notice it.  When you get on that flight, you’re out of your routine.  You see things differently.  Couple this new perspective with no distractions and you’ll be more productive.

3. You have an uninterrupted, known block of time to work with

You (hopefully) will have a defined block of time during your flight.  When you have a definite stop and end time, you’re more likely to get things done, than if you’re just sitting at your desk or in your kitchen trying to get things done.

Once I got back to Santiago, I looked at all of the things I’d done during my 3.5 our flight and was astounded.  I’d been meaning to write most of those blog posts, but I would get distracted by tv, sports, friends, email, phone calls, whatever.  I could always push it until later.  I don’t buy wireless because my productivity is so good without it.  I decided I wanted to try to replicate my time on an airplane.

Here’s what I’ve been doing so far:

1. Exercise at a strange time

Go on a walk, take a bike ride, go for a swim.  Do something to take your mind off of whatever you’ve been thinking about.  I guessed that exercise would replicate travel and getting out of my routine.  Even 15 minutes will do.

2. Set a defined block of time and pick a location

After exercising, pick a defined amount of time for your “plane time.”  I’ve started with 1 hour.  I’ve been going up to our rooftop, but you can go to a coffee shop, a park or anywhere where you you’ll have at least one hour of uninterrupted work time.

3. Turn off your cell phone

Do it.  It’s not the end of the world.  Better yet, leave it at home.

4. Bring diverse materials

Bring a book, magazine, notebook/pen and your computer.  For me, I want to work on whatever I feel like, not something I need to get done.  It helps me avoid writers block or decision paralysis.  I’ve done this two times now and the first time, I just read for an hour.  The second time, I worked almost exclusively on Entrustet.

So far, it seems to be working.  In our society, we’re always plugged in and multitasking.  It’s been worth it to me to take a step back and just let my mind wander to whatever task it wants to do.  Getting out of a routine has been helpful to me to duplicate the productivty gains I’ve experienced on flights.

I’m planning on experimenting to see if I can get closer to my airplane level of productivity and will update as I find out more.  Are you more productive on airplanes?  Do you try to get out of your routine to work better?  Interested in giving my ideas a test flight?  Got any tips?