Nathan Lustig

The American Economy and The Future

There are two Americas: those with skills and those without.  And by skills, I don’t mean those who have a college degree: I see tons of college grads looking for work who don’t really have any skills.  If you want to be successful in our economy, you must be creative, innovative, hard working and on the cutting edge.  You have to work harder and be more innovative than workers in other countries.  Or you must be willing to do jobs that nobody else wants, but require skills (plumber, electrician, etc).  Simply getting a college degree doesn’t guarantee you anything anymore and may in fact be harmful to many people since college costs so much these days.

Right now, people with skills are doing ok, and in many cases really well, but those without are not.  The demise of the US factory worker has been well documented, but I think we are now seeing the demise of the midlevel, but well paid, white collar worker.   Because of a convergence of technology, globalization and higher productivity, companies are realizing that they can get along fine without as many people in house.  I think the days are gone where you could come out of college, follow orders and keep your head down and make a good living.  Seth Godin says that there are two recessions, one that is cyclical and the other that he describes below:

This is the recession of the industrial age, the receding wave of bounty that workers and businesses got as a result of rising productivity but imperfect market communication. In short: if you’re local, we need to buy from you. If you work in town, we need to hire you. If you can do a craft, we can’t replace you with a machine. No longer.

The lowest price for any good worth pricing is now available to anyone, anywhere. Which makes the market for boring stuff a lot more perfect than it used to be. Since the ‘factory’ work we did is now being mechanized, outsourced or eliminated, it’s hard to pay extra for it. And since buyers have so many choices (and much more perfect information about pricing and availability) it’s hard to charge extra.

Thus, middle class jobs that existed because companies had no choice are now gone.

It started with factory work, but has moved into accounting, medical transcription, IT and a whole host of other industries.  I think it’s pretty clear that Godin is right.

So what does that mean for us?

We’re living through a time of tremendous upheaval.  People are scared because they don’t think they can control their lives anymore.  Many don’t believe that if they work hard, they will be successful. They might even find themselves on the unemployment line.  Global forces of competition are hitting Americans at a time when we’ve become fat and lazy (literally and figuratively) and accustomed to living the good life on credit.  We’ve gotten to a point where many Americans believe that a large percentage of jobs are “beneath” them.  Most people who are alive today have never lived through hard times and now 1 in 6 Americans receive some form of government aid.

Our government is filled with a political class on both sides of the aisle that are pretty much the same.  The current republicans may claim that they want less government, but their actions don’t demonstrate it.  Both parties just want to stay in power.  They raise hot button issues like don’t ask don’t tell, gay marriage, abortion and other red herrings to gain political points, but don’t tackle problems like our massive federal debt, unfunded liabilities like Medicare/Medicade and the Social Security Ponzi scheme.  They don’t make sensible policy changes because neither side can score political points. Instead, they spend and borrow from China.

The tea party is a reaction to people being scared of our changing times and I don’t blame them one bit.  It’s a classic reaction to changing times.  There’s been tremendous upheaval over the last 10-15 years, culminating the recession that started in late 2007.  We’ve lost our manufacturing base.  China, India, Brazil and others are growing in strength.   We’ve commoditized human labor for a huge percentage of our workforce.  Unemployment is over 10% and we (government, citizens, businesses) have spent trillions of dollars that we don’t have.   People want to believe that the good life is coming back, but deep down, I think they know that our standard of living can’t be as high as it was through the 90s and 2000s when we lived the high life on credit.

When people are scared and don’t believe that they have any say in their lives, they can lose hope and sometimes turn to violence.  Muslim terrorists are generally well educated, just like you and me, but lack any outlet for their protests other than violence.  Repressive regimes forment violent opposition because they take away all other forms of protest.  The US system is not repressive because the government is taking over our lives.  Instead, because our politicians all want to stay in office and follow their own self interest, our government has become dysfunctional.  Nothing gets done and people are losing hope.

So how do we fix this?

We need a leader who is willing to tell Americans the truth and use common sense to get us back on the right track.  We need someone to tell us that we need to sacrifice if we want to continue to be a world leader, rather than pander to interest groups.  We need a leader who is willing to enact policies that will piss off teachers unions, the military, trial lawyers, the intelligence community, wall street banks, public employee unions and other interest groups equally.  We need someone to simplify our government and reign in spending and align our incentives so that innovators can create jobs.   Even though I didn’t vote for him, I was hopeful that Obama might be the right guy, but he hasn’t been (I didn’t vote for McCain either).  His policy is to exert more government control and then spend our way out of problems.  I don’t see anyone in the republican or tea party besides maybe Paul Ryan who is willing to tell it like it is, but he’s been marginalized by the party of no.  We can’t just keep the status quo or we’ll be bankrupt.

What do you think?  Am I right, wrong, crazy?  What do you see in the US’s future?

Startup Tip: How to Find Your First Office

I wrote a post back in November right after Jesse and I moved Entrustet into our first office about why we decided that it was time to get an office.  I also covered how you can tell it’s time for your startup to get an office.  I wanted to share how we found our office space and how you can find cheap or free office space in any city.

We pay $250 per month for office space, right on the Capitol Square in Madison.  Along with State Street and the University Research Park, Capitol Square office space is among the most expensive in the city.  So how did we do it?

We talked to our attorney and he offered to rent us space in his office, as he had unused space.  Unfortunately, his office is on the west side, so it was not within walking distance.  We thought this was a cool idea and tried to find other people who were closer to downtown.  We talked with other established businesses, but most were not sure about offering an extra office to us.

At a Capital Entrepreneurs meeting, we were taking with some of the other startups and realized that a few of the companies had extra offices that they were not using.  One of the companies, Hardin Design and Development, offered us a small office for $150 per month.  The office was probably only 12×12, but it got the job done.  After we started to expand, we moved into another, larger office on the same floor.  Hardin also rents another office in their suite to Momenta Technologies, another cool Madison startup.

Besides the price, it’s been a huge help for us to be in an office with other people in the startup world.  We all compliment each other’s skill set.  When Jesse and I have technical questions and we don’t want to bother our own tech team with a phone call, we can walk over to an office of programmers and get a quick answer.  When we’re looking for connections, it’s great to have 2 other startups right there.  It’s not just a one way street: we also help out the other companies in our office by sharing our social media and marketing skills.  Check out Fred Wilson’s post on coworking spaces for more info on how/why this works.

Another benefit is that we’re not lonely.  If we had rented a small office where we didn’t know anyone, we would have been very isolated at the beginning.  We share conference rooms, a small kitchenette and some of the same electronics.  It works out well for everyone.  We’ve created a sort of makeshift coworking space, because one does not exist in Madison (yet).

So if you’re looking for your first office, here’s what you should do:

1. Figure out what you need

How many people? What location? How much are you willing to pay? How long are you willing to commit for?

2. Reach out to your network

Talk to your lawyer, accountant, mentors and other business connections.   Since most companies don’t normally rent out spare offices to startups, you’ll have to propose terms. If you don’t have any/many or none are a good fit, move onto the next step.

3. Contact established startups/tech companies in your area

Most startups/tech companies are open to other entrepreneurs, especially if they are not in the same industry.  Introduce yourself, say you’re looking for office space and see if they have any recommendations.  You can always see if they have any extra space and offer to pay for it.  Many startups would love to add a small revenue stream while they don’t need all of the offices in their space.

4. Be flexible and respectful

If you are sharing space with another company, you must be respectful and flexible.  If the company you are renting from needs to grow, they may have to tell you to find new space somewhere else.  Always remember that they are doing you a favor and that they are opening their doors to you.  If you are not respectful (think leaving dirty dishes in the sink, monopolizing the conference room, making lots of noise, distracting other employees) sharing their space will not work.

I actually think there could be a cool business built around this idea.  A website could match up companies that have extra office space with startups looking for affordable space on short term leases.  The site could take a cut of the rent or a finders fee from the entrepreneur, or someone could just write it for free.  I bet there are tons of companies that have extra offices that they would like to rent out to interesting, high growth businesses and I know there are entrepreneurs looking for affordable office space on month to month leases.  I get emails every week from them.

3-500 Bats, 8 Rabies Shots & 3 Antibiotics: Why I Won’t Vote For Brett Davis on Tuesday

I normally don’t like to write negative posts on my blog, but I need to get this story out.

My five roommates and I (including Jesse) rented an apartment on N. Hancock St., from Brett Davis. The lease was supposed to begin on August 13th 2010 and was supposed to end on August 13th 2011, but we ended up mutually annulling the lease because of all of the problems associated with the house.  As you may or may not know, Brett Davis is running for Wisconsin Lt. Governor and the primary is this Tuesday.

Here’s what happened:

My friends and I moved into the top two floors of a house on N. Hancock street on August 15th and quickly found out that there were bats sharing the house with us.  Each night (and many mornings) for the seven days that we lived there, at least 3-4 bats would fly around our living room and bedrooms.  From the first night, we alerted our landlord Brett Davis via phone, that there were bats living in the apartment.  In fact, our second night in the apartment, Brett was at our house when bats were in our living room and he helped us get them out of the house.  Our downstairs neighbors, who had lived upstairs the year before, claimed that they had alerted Brett about the bat problem previously.  He did not seem worried and told us that he would take care of it.  He also asked us to pay our rent and security deposit.

My roommate Ryan sent the following email on the 19th:

On Aug 19, 2010, at 9:20 AM, Ryan wrote:

Dear Brett,

Last night we had more bats in the house.  The tenants downstairs let us know that there has always been bats in the house and that they would let them out every night.  They also said you were aware of the infestation before we even moved in.  None of us want to share the house with bats and none of us are crazy about having to let them out or catch them every night for the next year.  Had we known prior to signing the lease that you had a bat problem in your property, we would not have signed the lease.  Please address the problem and find out how they are entering the 2nd floor living room/kitchen/bedrooms and seal up the house with caulk, plaster, whatever to ensure that we no longer will have this problem.

Thanks,

Brett responded:

I will take care of it as soon as possible. I was certainly not aware of the extent of the issue as you describe it. It would have been taken care of by now otherwise. I appreciate you bringing it to my attention.

Brett

Sent from my iPhone

It seems to me that Brett was indeed aware that there were bats in the house because he said he was “not aware of the extent of the issue.”

My roommate Jesse sent this email the next morning, after being woken up by animals above his head:

On Aug 20, 2010, at 8:55 AM, Jesse wrote:

Brett,

I hate to keep throwing things at you but this morning I lay awake in my bed between 630-730 listening to the family of animals running along my walls and ceiling. This place needs some sort of fumigation on top of bat control. You can understand my hesitation providing a rent check and security deposit until such imminent concerns are taken care of. I really am not trying to pull anything here or be a difficult tenant. This is just crazy to me.

Brett responded shortly thereafter:

On Fri, Aug 20, 2010 at 8:57 AM, Brett Davis wrote:
As you know it is being dealt with.

Sent from my iPhone

But it really wasn’t being dealt with.  Brett told us that he could not get an animal control expert into the house for a week.  We were not convinced and the next night, as we were huddled in a room while 3 bats were flying around our living room, we googled “bat removal Madison” and found someone who came the next day.

The bat expert, or Batman as I called him, told us that we had a “maternal colony of bats” with “300-500 members” and that they were getting through a hole “a car could drive through.”  We assumed that he was exaggerating, but there was an approximately 15×2 foot hole in the soffit on the 2nd floor, filled with what appeared to be squirrel nests.  This hole appeared to have been there for a significant amount of time, as the wood was rotting and it was filled with leaves, sticks and other debris.  See pictures from my iPhone:

Approx 15x2 foot hole in soffit

Close up of hole in house from second floor

During our time in the house, most of my roommates experienced health problems.  I went to the doctor and was diagnosed with a lung infection that my doctor told me was “likely from the bat guano buildup in the house” and I went onto three prescription drugs to clear up the infection.  I’m still not back to 100%.

At this point, we informed Brett that we were moving out and we expected to be let out of the lease.  Both Brett and his wife threatened us with legal action should we pull out, but about two hours later, Brett left all of us apologetic messages and agreed to let us out of the lease.  Within a few hours, the Davis’ had relisted the house on Craigslist, with no mention of bats, holes or any mice or any other problems.  To their credit, they took down the ad after a few days, but as far as we can tell, the downstairs tenants are still living in the lower apartment.  Bat guano presents serious health hazards that can cause lung damage, and in some cases, blindness and even death.

To their credit, they deleted their ads a few days later, so this is all that's left

Because there were 300-500 bats in the residence, our doctors forced us all to get rabies shots, which can cost up to $10,000 for people without insurance.  Rabies shots consist of between 8-10 shots over a two week period, with the first set administered at the emergency room.  And trust me, these shots are painful (think getting injected with about a shot glass of maple syrup right into your butt and legs).

Many of us had to take time off of work to seek medical care, find new places to live and move for a second time.  I know that Jesse and I did not put in a full day of work from August 18th until today, when I had to drive to Milwaukee to get my last rabies shot.  I even got 3 migraines as a direct result of the antibiotic I was taking to battle my lung infection.

We also had to stay with friends from the 19th-23rd until we were able to find a new place to live.

Brett attempted to settle this dispute for $4,500 total, but that does not even cover one of my roommates who had a $5,000 deductible on is health insurance.  Brett has now referred the matter to their insurance company and we are pursing our claim for, among other damages, medical expenses, lost wages, moving expenses and other damages.

In my opinion there were only two possibilities here.  Either Brett:

  1. Did not know about the bat problem, but did not maintain his property.  This lack of upkeep led to an approximately 15×2 foot hole, which allowed bats to take up residence.
  2. Brett knew about the bats from the previous tenants and he knew about the hole from inspecting the property.  He then rented it to us without mentioning these facts.

In my opinion neither put Brett in a good light.  The Davis’ repeatedly dismissed our concerns until we showed that we were serious and were going to continue pursuing the matter.  They had this attitude regarding cleaning, bats, the hole, mice and a whole host of other concerns.  We have email correspondence, photos, voice mails, settlement offers and other proof to back up our story, plus many more details.

And before people start to claim that I’m just some liberal who wants to screw a Republican, please refer back to my post about why I won’t vote for Russ Feingold.  I call them as I see them and I won’t vote for someone who treats me this poorly.  Here’s a few more photos:

Bat/mouse poop on silverware. It was clean when we moved in.
Drop cieling near the hole (above Jesse's bed)
In between Brett threatening to take us to court and when he agreed to let us out of our lease, we took pictures of what came out of the drop ceiling. Poop, torn up insulation and other junk.

My Favorite Charity is Team Rubicon

My favorite charity is Team Rubicon.  I first heard about the team when they were getting their start in the aftermath of the Haiti Earthquake disaster back in January.  Former Marine and UW football player Jake Wood and his friends knew that they had the skills to help the people who had been affected by the earthquake.  They put together a team of ex marines, firefighters, doctors and nurses, organized donations and sent the team to the hardest hit parts of Haiti.

While traditional aid organizations like The Red Cross, The UN and even the US Military were still at the Port-Au-Prince airport making plans, Team Rubicon was in the field saving lives.  It was amazing to see the pictures that Team Rubicon was sending back in real time from the field and anyone could tell they were doing amazing work against long odds.

Team Rubicon brought an entrepreneurial approach to disaster relief.  They didn’t wait for permission, or for bureaucrats to tell them what to do.  They saw people in need, knew that they had the skills to help and deployed.  During Team Rubicon’s time in Haiti, they realized that there was a need for fast acting disaster relief to bridge the gap between the disaster and when the more traditional aid groups could fully provide aid.

Team Rubicon organized as a non-profit dedicated to bridging the gap between natural disasters and traditional aid responders.  They’ve deployed multiple times since the Haiti earthquake, most recently to Pakistan.

Pakistan has had horrible flooding in the past few weeks that has displaced over 1m people.  The flood victims are living in refugee camps, where they are susceptible to diarrhea, cholera, malaria and other waterborne diseases.  Team Rubicon is currently deployed and providing medical care.  Make sure to check out the Team Rubicon site to see some unreal pictures.

Not only is Team Rubicon providing essential disaster relief, they are also some of the best ambassadors for the United States that I can think of.  Like Greg Mortenson of Three Cups of Tea fame, Team Rubicon goes into places where people may not have a favorable opinion of the United States and saves lives.  I have to think that Team Rubicon’s actions speak louder than any of anti-American propaganda out there.

Since they are a non-profit, Team Rubicon are relies on donations to be able to do their work.  You can donate cash or you can buy equipment for the team. They’ve even set up a registry of all of the things that they need to operate and you can buy it for them, which is a great idea.  I think charities would see high donation rates if they showed exactly what they needed instead of just asking for cash.  If charities could show the things that people bought for them in use in the field, I bet donations would go up even more because they’d make the donors feel even more a part of the rescue effort than simply writing a check (or pushing send on PayPal).

Follow Team Rubicon’s relief efforts on their blog and Twitter.  Here’s how you can donate.